Privacy Policy

Your Privacy Matters

We're committed to protecting your privacy and being transparent about how we collect, use, and protect your data.

Last Updated: January 2025

Introduction

Welcome to VIRAL.AI ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content creation platform and services.

VIRAL.AI is operated by AI-IT.io. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Information You Provide

  • Account Information: Name, email address, username, and password
  • Profile Information: Optional profile details you choose to provide
  • Content Data: Keywords, prompts, generated content, and custom instructions
  • Payment Information: Billing details processed securely through third-party payment processors

2. Automatically Collected Information

  • Usage Data: How you interact with our platform, features used, and time spent
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Analytics Data: Link clicks, content performance, and engagement metrics
  • Cookies: Small data files stored on your device to enhance user experience
How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our AI content generation services
  • Personalization: To customize your experience and provide relevant content recommendations
  • Communication: To send you updates, newsletters, and important service announcements
  • Analytics: To understand usage patterns and improve our platform
  • Security: To detect, prevent, and address technical issues and fraudulent activity
  • Legal Compliance: To comply with applicable laws and regulations
AI and Data Processing

Content Generation: When you use our AI features, your prompts and inputs are processed by our AI models to generate content. We use industry-leading AI providers and ensure your data is handled securely.

Data Retention: Generated content is stored in your account and can be deleted at any time. We retain your content only as long as necessary to provide our services or as required by law.

Model Training: We do not use your personal content or prompts to train AI models without your explicit consent.

How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who help us operate our platform (e.g., hosting, payment processing, analytics)
  • AI Partners: AI model providers necessary to deliver our content generation services
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and updates
  • Secure data centers and infrastructure

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Export: Download your content and data
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Request limitation of processing your information

To exercise these rights, please contact us at john@ai-it.io

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

Types of cookies we use:

  • Essential Cookies: Required for the platform to function
  • Analytics Cookies: Help us understand how you use our services
  • Preference Cookies: Remember your settings and preferences
Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: john@ai-it.io

Website: ai-it.io

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